Arctic Shred Privacy Policy
UPDATED as of November 15, 2024
Arctic Shred Commitment
Arctic Shred is committed to providing professional, responsive, secure services to our customers. We are an Alaskan company servicing Alaska. We are committed to offering the best services possible to Alaskans.
Because your information is important to us, we use reasonable and appropriate technical, security, and procedural measures as a safeguard to mitigate the chances of loss, misuse, and unauthorized disclosure.
We reserve the right to modify this Privacy Policy at any time. Your continued use of our Services, Apps, and/or Website following the posting of any changes will mean you accept those changes.
Who we are
Our website address is: https://arcticshred.com.
Scope of Policy
This Privacy Policy applies to personally identifiable information generated, delivered, or collected through your use of services provided by JSR Business Services, LLC dba Arctic Shred, individually and in any combination. This policy also applies to Arctic Shred visitors to www.arcticshred.com.
Information may be collected when you provide it directly to us, such as by signing up for service or registering a user account (for example, your contact and billing information).
Use and Protection of Personal Information
We use this information for a number of different purposes, including:
- To set up your account for billing and servicing. Contact information is gathered for each location serviced. Billing contact information is also collected for billing purposes.
- Automated billing requires your information for processing payments through our automated systems.
Arctic Shred is committed to protecting the privacy of your Personal Information. We maintain reasonable and appropriate physical, electronic, and administrative measures in place to mitigate the chance of unauthorized access to or improper use of your information.
Because no security tool can provide absolute protection, however, we cannot guarantee that your Personal Information will not be subject to inadvertent disclosure through illegal or unauthorized acts by third parties. If we discover your Personal Information has been inadvertently disclosed, we will notify you as required by law.
In the course of providing your Services, Arctic Shred may share Personal Information with our business partners, and other third parties we may use to support our business and provide customers with Services. These third parties will be contractually bound to protect your Personal Information and prohibited from using such information for any other purpose. Subject to the above, without your consent, Arctic Shred will not sell, trade, or disclose Personal Information that would specifically identify a customer, unless and except to the extent permitted by law.
Under certain circumstances, Arctic Shred may be required to disclose Personal Information without your consent:
- To comply with any court order, law, or other legal process, including requests by the government or regulators;
- To enforce or apply our terms of use and other agreements, including for billing and collection purposes; and
- If necessary to protect the rights, property, or safety of Arctic Shred, our customers, or others.
- In the event of a merger, sale, transfer, restructuring, or any other reorganization of some or all of Arctic Shred’s assets, your Personal Information may be transferred to a buyer or other successor.
Children's Online Privacy Protection Act (COPPA)
This website and our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
Protection of Documents in Bins
All bins provided by Arctic Shred are locked and contain a paper slot for depositing items to be shredded. Chain of custody is maintained by barcoded locked bins. Bin keys are provided under a controlled process with guidelines. Please refer to the Guidelines for Issued Key Sets and the BIN KEYS section of your agreement for more information.
Protection of Documents During Servicing
Arctic Shred is compliant with NAID, HIPAA, FACTA. We are members of iSIGMA and a BBB A+ Member. Our fleet of trucks are tracked via GPS at all times. Drivers are badged as access employees per NAID.
All drivers are screened with 7-year background checks and a 7-year driving history. CDL drivers are part of a DOT random drug test pool and undergo pre-employment drug screening. Certificates of destruction are emailed to the primary contact immediately upon completion of our services, prior to departing the site. All shredding is performed on-site before the driver leaves.
On board CCTV cameras are used for on-site witnessed shred. No documents are removed from the site without being shredded.
Website Comments
When visitors leave comments on our website, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Information Not Covered by This Policy
Our Privacy Policy does not cover any information you provide or convey directly to companies other than Arctic Shred, including services you may access or third parties you may interact with, in the course of using Arctic Shred Services. Those providers may have separate agreements, terms, and privacy policies that govern the collection, use, and further disclosure of the information you provide to them, which we encourage you to review.
Arctic Shred’s Website may contain links to other websites, including those of third parties that act on our behalf as agents, suppliers, or providers and that may have their own privacy policies. You should be aware that your information may be provided or conveyed by clicking on a link to another company’s website or advertisement from our Website.
We do not control the tracking practices of third parties. We encourage you to consult the privacy policies of third parties whose services you use, as well as websites you visit and with which you do business to learn more about how those parties may use your information.
Questions or Comments
If you have any questions or comments about this Privacy Policy or our privacy practices, please contact us at contact@arcticshred.com.